Logistics Readiness Center
(309) 782-2231, DSN: 793-2231
(309) 782-1362, DSN: 793-1362
Plans, Operations & Maintenance
(309) 782-4949, DSN: 793-4949
Supply & Services Division
(309) 782-1117, DSN: 793-1117
Installation Transportation Officer
(309) 782-5602, DSN: 793-5602
Plans, Operations & Maintenance Division:
Command Supply Discipline Program (CSDP)
Policies and Procedures
Equipment Management Program (EMP)
Supply & Services Division:
Property Book Officer (PBO)
Accountable Property Officer (APO)
Retail Supply & Property Book Management
Central Issue Facility
Acquisition of Hazardous Material
Hazardous Material Storage Facility
Hazardous Material Management System (HMMS)
Hazardous Material Management Program (HMMP)
Installation Transportation Freight Branch
Small Package Program (FEDEX, UPS, DHL)
Transportation Motor Pool
Personal Property Services (Household Goods, Personally Procured Moves (PPM), Unaccompanied Baggage, NTS, POV Storage)
Personally Procured Moves (PPM)
Official Government Passports (VISA’s)
Government Travel Card (GOVCC)
Frequently Asked Questions
Click on a subject heading below to view questions and answers relating to your selection.
Should you have any further questions, please consult our Overview of Service/Functions for contact information.
I have a mechanical problem with my forklift or electric cart, who should I call?
Who do I contact for complaints or questions?
Who do I contact to have material moved from one location to another? I have means to load and offload it.
Where can I access the Oil house inventory spreadsheet?
Where can I access the Track or Non-Trackable Log spreadsheet?
Where can I find MSDS information?
Where can I obtain the VIL Key Request Form?
Can a non-supervisor be a hand receipt holder?
Can multiple items be listed on a turn-in for the same make and model?
How do I change an incorrect stock or serial number on my hand receipt?
What form gives authorization to individuals to sign for a hand receipt holder?
Who do I contact to request an extension on my hand receipt inventory?
Freight Branch & Small Package Program
Can the Transportation Office provide a customer a Transportation Accounting Code (TAC) to ship?
Does the RIA receive freight shipments on the weekends?
How do I found out if my shipments have arrived on RIA?
How do I know if my TAC is valid?
What are the criteria for a package to be shipped via Fed EX?
What are the directions to Building 299 Shipping/Receiving?
What are the hours of operation for Transportation Freight, Building 299?
When is the cutoff time for Fed EX?
Where do I obtain Tracking information for my shipment?
Outbound Personal Property
Am I required to be home on the day my goods are packed and loaded?
Can I ship a motorcycle with my household goods?
How do I access DPS?
How does DPS benefit me?
How long does it take to get my household goods picked up?
How long does the TSP have to settle a claim?
How much weight can I ship?
I am on TCS orders and will be deploying soon. Can I put my household goods in storage?
I have recently married and would like to ship my spouse’s personal property. Am I authorized shipment of my spouse’s property at government expense?
I have recently retired and will not be ready to move within the one year time frame. Can this time be extended?
I have Temporary Change of Station (TCS) orders and will be deploying soon. Can I move my family back to my home while I am deployed?
I plan on staying in the local area for a while after I get out of the Military. How long do I have to use my orders?
I recently shipped my household goods and have been deleted from the assignment. How do I get my property back?
What are the Hours of Operation?
What is the Defense Personal Property System (DPS)?
When should I make arrangements?
Personally Procured Moves (PPM)
Can I do a PPM move and have the Government move some of my property?
Do I get paid mileage on a PPM move?
How long does it take to receive my PPM settlement after I complete my move?
I am considering moving my own property to my next duty station. How do I make arrangements for this and can you tell me how much money I will make?
Is my food and lodging covered by my PPM move?
Where can I get my weight tickets for my PPM move?
Inbound Personal Property
Can I ship furniture in my unaccompanied baggage?
How long after my property is delivered do I have to file my claim for damages?
How will I know my shipment has arrived?
I have property shipped here that is in storage. The 90 days storage is about to expire and I am having a house built. How can I get the storage extended?
I just PCS’d and have property at another location. How can I get my property here?
Where do I turn in my paperwork to file a claim for damage to my household goods?
Why do I have to be available from 0800 to 1700 to have my property delivered? Why can’t the moving Company give me a time?
Will the movers return to pick up packing material at a later date?
How can I research information concerning shipping and storing my Personal Property and POV?
If I have TDY Orders (DD Form 1610) sending me overseas for 179 days, can I store my household goods and ship some also?
What are my entitlements if I’m attending a service school in conjunction with a PCS?
Can I apply for a tourist passport through the Transportation Office?
Can I use my no-fee passport for my vacation overseas?
Do I have to have my orders before I can apply for a passport?
How long are no-fee passports good for?
How long does it take to get a no-fee passport?
I am recently married or divorced. How do I change my name on my passport?
I’m in the military, do I need to get a passport?
Who should apply for a no-fee official passport?
Why should I get a no-fee passport if a have a tourist passport?
Will I receive my citizen documentation back?
Government Travel Credit Card (GTCC)
Can I put another traveler’s charges on my GTCC when Temporary Duty (TDY)?
How soon will I receive my GTCC?
Why didn’t I get my renewal card?
Why do I have a restricted GTCC?
Why do I need a Government Travel Credit Card (GTCC) for travel?
Why is my GTCC declining?
Will my past due account affect my personnel credit rating?
Defense Travel System (DTS)
How do I attach my receipts to my voucher?
How do I get my orders to print in a DD1610 format?
How do I know how much I’m allowed for meals and incidentals?
How do I know if my orders are approved?
I am going TDY and enroute to my official trip I would like to make an unofficial stop to visit relatives; can I book the official travel on the same ticket?
What if my temporary duty (TDY) dates changed but the ticket has already been issued?
What is the link to DTS?
When will I be ticketed?
When will the ticket be charged to my Government Credit Card (GVCC)?
Transportation Motor Pool
How is liability handled regarding an accident (i.e. personal injury or damage to property)?
Is GSA different than when a government employee uses a rental car for official travel?
What about insurance?
What building do we go to check out and in?
What times are you open for check out and in?